When enough understandable information is made available, people can usually see their way very clearly toward a course of action. This process eliminates the anxiety, fear, and turmoil around complicated problems and complicated decisions.

The process we use at Lynxcare to assist people with their medical decision-making most often begins with a gathering of the person’s entire historical medical record. This is easily accomplished by a signed Medical Release of Information and can be collected by the person themselves, or by Lynx.

The records are then reviewed by the Lynx physician consultant on the case, and are then sent to a registered nurse trained in records abstraction. This Review-By-Two method assures that, as much as possible, errors, inconsistencies, omissions, dangling tasks and unanswered questions are recognized and resolved in the process of creating a very comprehensive, detailed, yet brief and efficient Health Record Summary.

The beauty of this process is that is allows for an ongoing “virtual” case management process to begin that is inclusive of the patient, all their practitioners, the Lynxcare medical consultants, and any other specialists, practitioners, or subspecialists whose expertise may be necessary, but whose time is too short to allow a thorough review of the original records.

Using this method of medical advocacy, Lynx has enabled participants to:
•access the wisdom of renowned medical experts to clarify questions about diagnoses
•qualify for specialized treatment previously considered inappropriate due to sufficient historical information
•have more effective and well-understood communication with their doctors, practitioners, and specialists
•successfully appeal health insurance denials
•move through complex health conditions and difficult times with clarity and peace of mind

As a personalized medical advocacy service, Lynx uses our solid foundations of medical practice, health care systems management, and personal experience to help fill the gaps in individuals’ health care experiences.

Sharon Feder
President, CEO, and Founder of Lynxcare

www.lynxcare.net